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About this tool
NexStep Digital provides an AI chatbot specifically designed for Facebook Pages in Bangladesh. It automates customer service by responding to messages and comments in Bengali 24/7. This helps businesses, especially those involved in f-commerce, to manage customer inquiries efficiently without missing opportunities.
The tool addresses common challenges faced by online sellers, such as delayed replies, missed messages outside business hours, and repetitive questions about pricing, delivery, and stock. By automating these interactions, NexStep Digital aims to improve customer satisfaction and reduce the workload for page administrators. It also assists in collecting order details like name, address, and phone number, streamlining the sales process.
A key benefit is the inclusion of a free order dashboard, which organizes collected order information for easy management. While the service has a monthly fee after a free trial, it offers a cost-effective solution for businesses looking to enhance their Facebook page operations with AI-powered automation.
Best for: Facebook page owners in Bangladesh, particularly those in f-commerce, who want to automate customer inquiries and order collection in Bengali.
Key features
24/7 Auto ReplyAutomatically responds to customer messages and comments day and night.
Bengali Language SupportCommunicates with customers in Bengali, with English also supported.
Order CollectionGathers customer name, address, and phone number for orders.
Free Order DashboardProvides a dashboard to organize and manage collected order details.
AI Sales AssistantActs as an AI assistant to answer common questions about price, delivery, and stock.
No-Code SetupAllows easy connection to a Facebook Page with a single click, requiring no coding.
Perfect for
Answering frequently asked questions about product pricing and delivery options on Facebook.
Collecting customer order details like name, address, and phone number directly through Facebook Messenger.
Providing instant customer support on a Facebook page outside of business hours.
Automating responses to comments on Facebook posts related to product availability.
Managing inquiries for clothing sellers, cake shops, or other online businesses operating via Facebook Pages.
How to use NexStep Digital
- Start a 7-day free trial by connecting your Facebook Page.
- Configure your business information and common questions/answers.
- The AI chatbot will then automatically reply to customer messages and comments.
- Collect and manage order details through the free provided dashboard.
Pricing
NexStep Digital FAQ
Is NexStep Digital free to use?
NexStep Digital offers a 7-day free trial. After the trial period, there is a monthly fee of 500 BDT. The order dashboard is provided completely free.
Who can benefit most from NexStep Digital?
This tool is ideal for Facebook page owners in Bangladesh, especially those involved in f-commerce, such as clothing sellers, cake shops, and online stores, who want to automate customer interactions in Bengali.
How does NexStep Digital handle customer inquiries?
It acts as an AI sales assistant, providing 24/7 automated replies in Bengali to common customer questions about pricing, delivery, stock, and more. It also collects order details directly.
Do I need to sign up with my Facebook account?
Yes, you start the free trial by connecting your Facebook Page. This allows the AI chatbot to be integrated and function on your page.
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